End-to-end operations platform for an independent certification body
BQV is an independent certification body in Greece, delivering trusted verification and certification services through a network of qualified auditors – inspectors.
To support its operations, BQV required a custom-built management platform that could cover every aspect of its business: case tracking, scheduling, invoicing, certification issuing, reporting, and integration with both national tax services and its public website.
Kukarika designed and implemented the BQV Management Tool, a secure and scalable platform that automates the entire certification lifecycle.
Certification bodies live at the intersection of operational rigour and regulatory precision. Cases run for years, inspections recur on strict cycles, every invoice has to be filed with the state, every certificate has to be verifiable online, and management needs a real-time view across every moving part.
Each certification case spans years — initial audit, recurring surveillance visits, renewals, suspensions, withdrawals — all with their own documents, statuses, and dates.
Multiple inspectors, recurring visits across the country, and the need to see workload at a glance — by inspector, client, status, or case type.
Greece's myDATA / AADE e-invoicing mandate demanded a live, two-way connection between the platform and the national tax authority.
Every certificate had to be branded, personalised per client, publicly verifiable, and produced without manual effort.
BQV operates in Greek and English. The platform had to power a bilingual public website automatically — no manual translation copy-paste.
Management needed clean numbers — turnover per service, per client, per inspector — without monthly spreadsheet gymnastics.
Audit reports, certificates, invoices, attachments — each case generates dozens of files that need to be organised, accessible, and exportable.
Auditors, inspectors, accountants, managers, and admins each needed their own view — with strict separation of what they can see and edit.
A purpose-built operations platform on a fast single-page web app, organised around the certification lifecycle. Every module — cases, inspections, invoicing, certificates, reports, the bilingual public website — sits on a unified backend with clean role-based access and live integrations with the systems BQV depends on.
One platform replaces a fragmented toolchain. Cases, inspections, invoices, certificates, the public registry, and financial reporting all live together — accurate, automated, and always in sync.
The BQV Management Tool is more than software — it is the operational nervous system of an independent certification body. From the first audit through years of recurring surveillance, every invoice, every certificate, every public listing flows through one platform built precisely for the work. The result is a certification body that operates with the speed of a modern tech company, the rigour of a regulated business, and the trust of a public registry that anyone can verify in a single QR scan.